Title Check Refund Request

If you purchased a NMVTIS Vehicle History report, and are not satisfied, you may be eligible for a refund if:

  • Your request is submitted in writing using the Refund Policy process below.
  • Your refund is requested with 30 days of purchase.
  • You have not, nor has any member of your family, received a refund from ADD within the last 12 months.

Below is the information that you will need to begin a refund request:

  • Date of transaction
  • VIN of the record purchased
  • Email address
  • Phone number
  • Payment type (Master Card, Visa, PayPal, etc.)
  • Last 4 digits of credit card, or PayPal transaction ID
  • A brief explanation why you are requesting a refund

Start a Refund Request