News in 2018

DMV123: Know When to Run an Inquiry

on Thursday, April 26, 2018 by Beth Williams

Auto Data Direct’s DMV123 multi-state, real-time vehicle records are at the core of all of the services ADD provides for their valued customers. It goes without saying that having access to this vital information through a single electronic platform saves you time, money, aggravation, and offers verifiable protection for your company when conducting important business transactions. But ADD’s ability to offer this service is rooted in its laser focus on security and compliance regarding who and why those records are retrieved.

The Driver’s Privacy Protection Act (DPPA) clearly outlines when and by whom a record can be accessed legitimately. For example, tow operators can access records in order to provide notice to the owners of towed and impounded vehicles. Insurers are allowed access to aid in claims investigations, antifraud activities, ratings, and underwriting. Automobile dealers and financial institutions are permitted access to verify the accuracy of information on ownership of vehicles. Just like these examples, every industry we serve has specific parameters for allowable uses. But all of these activities are focused on preventing fraud and protecting consumers and businesses.

As an ADD account holder with access to DMV123 state records, you must reaffirm your DPPA exemption prior to running a record. This acknowledges that the record will be used for legitimate purposes. If a breach of data security is detected, it sets into motion punitive actions by both the state from which the record was pulled and ADD as an agent of the state. Even an accidental breach must be reported to the individual whose data was retrieved and will likely result in the immediate suspension of your ADD account.

Before a member of your staff runs a vehicle inquiry, there should be a clear understanding of what your industry’s exemption allows. Every inquiry should be made by an approved user through their individual login access. Never share account information and passwords. Never run an inquiry for another person as a favor. And, never, ever, run an inquiry to satisfy personal curiosity.

At ADD the entire staff is focused on making your business more efficient, compliant, and successful by providing tools tailored to each industry we serve. ADD works hard every day to provide the most extensive access to real- time records available from any company of its kind. ADD prides itself on its commitment to security and privacy when it comes to these important, protected records. Both internal audits and external audits by individual state agencies are conducted on a routine basis to ensure the utmost integrity of ADD’s system. ADD’s commitment to you as an account holder is to protect your interests and access to these valuable business tools by maintaining the highest standards of privacy and compliance when it comes to the DMV123 inquiry service.

If you aren’t yet using DMV123 as a feature in your account, take a little tour of your drop-down box and find out just how much easier your business day could be.

Always feel free to email us, or call one of our friendly and knowledgeable customer service representatives at 855-300-3455 . They’ll be happy to walk you through the records you qualify to access and demonstrate how easily that information is retrieved and used to make your business more efficient every day! Se habla español.