Support

Are you having difficulty accessing our website’s features?

Relax, we can help. Please contact us with any questions or concerns about using our website. We are open M-F 8:00 am - 8:00 pm and Sat 10:00 am - 6:00 pm, Eastern Time. All emails will be responded to within one business day.

Adobe Reader

Many tools in ADD’s system require Adobe Reader. If you do not have Adobe Reader, download a free version below.

If you are having trouble viewing or printing your temporary tags in PDF format, you can test your system by trying to open our automobile sample tag or motorcycle sampletag.

Remote Support

Our Remote Support Tools will let us see what you see on your computer - but only with your permission, of course.

When directed by a tech support representative, click one of the remote support tools below to begin a screen-sharing session.